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Tax and Shipping

  • Delivery service is only within Singapore Island.
  • A flat rate of $30 is chargeable within Singapore and $40 for Sentosa Island.
  • We do not deliver to restricted and remote locations such as military, Airport Cargo Complexes, Jurong Island and etc.
  • Delivery must be made to a physical address (no P.O. boxes).
  • Standard delivery order will be made within 2 working days between 11am to 6pm (Mondays to Friday, excluding Public Holidays).
  • You will receive an email notification upon order confirmation. Signature and identification will be required for verification purposes.
  • All orders will be delivered by hand and we do not allow placement of parcels in a secluded location. Otherwise, On Cheong Co. Pte. Ltd. will not be liable for misplaced or lost parcel.
  • Alternatively, you can choose to pick up the item(s) at our store by selecting “Local Pick Up” at the checkout page We will make the necessary arrangement at our HQ, South Bridge Branch or New Bridge Branch.
  • All prices stated on On Cheong’s website are inclusive of the prevailing 7% Goods and Services Tax in Singapore.